Support

OPTITOOL Support


Ticket system support

In order to provide you with the best possible service, we recommend using our support-ticket-system. Each support request receives a unique number which you can use to view the progress. Please see our OPTITOOL Online Help (search term: Ticket).

Optionally, you can send us an E-Mail to ticket[at]optitool.de


Telephone support

If you have any technical questions, please contact our service team.

Monday – Friday (9:00 – 18:00 Uhr MEZ)

Telephone: +49 941 5 95 78-28

eMail:   support[at]optitool.de


 

Support Client

Der OPTITOOL Support Client is a pre-configured Desktop-Sharing-Software from Team Viewer GmbH for remote maintenance. It is used by OPTITOOL for monitoring and supporting our software.

To guarantee maintenance goes as smoothly as possible, you can directly download this pre-configured client.


 

OPTITOOL Sales Client

Sales Client

The OPTITOOL Sales Client is a pre-configured Desktop-Sharing-Software from Team Viewer GmbH. It is used by OPTITOOL for monitoring our software.

To guarantee maintenance goes as smoothly as possible, you can directly download this pre-configured client.